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Retainer management

Recurring work that
bills itself.

Monthly budgets, live usage and a renewal that drafts its own invoice — so the retainer stops being a spreadsheet.

Retainers

Wish Agency · £18,400 recurring per month · July 2026

Retainer Client Used this month Renews
Ongoing support Brickmart 24.5 of 30 hrs82% 12 days
Q4 campaign Efron Mobile 18 of 40 hrs45% 1 Aug
Content & social Northlight Studio 41 of 35 hrs117% 4 days
Brand guardianship Eli Lilly 12 of 20 hrs60% 1 Aug
Hosting & maintenance Arrow Commercial 5 of 10 hrs50% 15 Aug

2 retainers renew within a fortnight

Switch to Value — this is the real screen

How it works

Agree it once, then let it run

  1. 01

    Agree the shape

    Monthly fee, hours included, renewal date and what happens to anything unused. Set once, per client.

  2. 02

    Work against it

    Timers and timesheets log to the retainer like any project, so usage is live rather than reconstructed on the 30th.

  3. 03

    It renews and invoices

    On the renewal date the next month opens and the invoice drafts, with the usage already itemised.

Rollover

Unused hours don't just vanish

Carry the balance forward with an expiry, or let it lapse. Per retainer, your call — and the client sees the same number you do.

  • Carry with a limit. Roll unused hours forward one month, three, or not at all.

  • On every invoice. Usage and balance printed alongside the fee, so nobody argues in March about February.

  • Nudges before the cap. A notification at 80% and again at 100%, to whoever owns the account.

Brickmart · ongoing support

July 2026

Included this month
30.0 hrs
Rolled over from June
+3.0 hrs
Used to date
−24.5 hrs
Available
8.5 hrs

3.0 rolled-over hours expire on 31 August if they’re not used.

Bills on the date you agreed

The invoice drafts itself on the renewal date with the month's usage attached. Approve it, or let it send.

Change the fee mid-term

Uplift a retainer from the next renewal without touching the months you've already invoiced.

Over-service shows up in hours

Every hour past the cap is still tracked and still costed, so you know what goodwill has cost you this year.

The free trial

A word to the wise —
it's free to try.

Length
30 days, every single feature unlocked
Card
Not required — and no auto-charge at the end
Setup
Import clients and projects from a spreadsheet
After
Monthly, per seat. Cancel whenever you like